FAQ

You can talk about our products and service here.

What’s your business?
We are doing exporting and importing business in pharmaceutical period including APIs, Intermediates, pharmaceutical production and analysis equipments. We don’t manufacture, but trade by offering best exporting and importing service.
How long have you been in pharmaceutical raw materials and equipments?
We are exporting from 2006 of APIs; and importing equipments since 2008. Our head company WD medical has been in business since 1989.
What are your payment terms?
We accept payment by TT before shipment and LC at sight.
How long will you ship after getting payment?
Normally we ship orders within 1week. If the goods are produced by order, we will ship as soon as it finished. And you can find full details of order in your ERP system too like receipt of money, shipment schedule, and estimated arrival date.
What do you handle of shipment?
If the chemicals weight under 45KGs, we prefer express by courier like DHL, FEDEX, or EMS. EMS is cheaper and better to pass USA custom. FEDEX is better for countries in Southeast Asia. DHL is better to Africa. When weight comes higher than 50kgs, not more than 300kgs, air ship is a good choice. Sea ship is good for large weight of chemicals. We can do FOB, CFR, CIF, DDU ship terms.
How do you guarantee quality?
a. Full chain quality assurance. Our major is pharmaceutical engineering who knows GMP, GLP and QA well. We have to make sure all products we sold and shipped are best quality.
b. Backup shipment sample. We keep each batch sample of products we shipped. So we can test it if clients have question of quality.
c. On board supervising. Our fellow will go to airport or seaport to make sure goods packed well that could be safe during shipment.
d. reship and refund policy
Guarantee the products’ quality we sold.
Please explain your reship and refund policy.
If the product quality did not reach the contract tested by client’s side, we will test the backup sample. When confirm the quality is not good as required, we offer reship or refund to all clients. Reship policy: we reship full of product free of charge after testing it ourside; refund policy: client can choose all fund return because of bad quality.You will feel the best safe to do business with us.
What's your ERP system?
This system contains all your orders with details of payment and shipment information also you can download documents your need for clearance. Each client can only view his own orders. All privacy is guaranteed.
You can view your orders and make enquiries in our ERP system. Also you can evaluate our products and service in this system. Your comments will show up in our web and people could know if we are really good to cooperate.



Copyright © Good East Pharmaceutical Technology Yangzhou Co.,Ltd. All rights reserved.
Address: Room 1206, Constellation International Building, #330 Hanjiang Middle Road, Yangzhou City, China, 225012. Tel: +86-0514-85160577 Fax: +86-0514-85160577